BANKING

CASHIER
Players may play in real money mode or in fun chips mode. Players can practice all our games playing in fun chips mode. Players who prefer making real bets and getting winning real money must use real money mode. Players can make deposits with major credit cards, wire-transfer and via different online payment systems. Players may also activate bonus-coupons at SurpriseCasino.com's Cashier. We must note that depositing with credit cards are secured with 3D Secure technology, which is the most effective from the point of view of safety of Internet-payments used for today. In the cashier menu players may make deposits, get winnings, check bet's statuses, and get payment's histories.


DEPOSITS
You can make a deposit to your Casino account in the Cashier menu (the Cashier button in the lower right corner of the casino screen) by clicking on the “Make a Deposit”. Funds can be deposited by the method that suits you bets:


1. With a credit card
Funds deposited with the credit card will be credited to your account within 20-30 seconds (only in extreme cases deposit processing may take up to several minutes). Standard deposit limits for this method are no more than $100000 per day and no less than $20 per transaction. Maximum transaction amount is set individually for each player and by default is $10000. Credit card deposit operation is processed in secured mode (SSL), which provides protection from possible loss of your credit card data. More information about "Verified by VISA" is in help's chapter "Verified by Visa (3D Secure)".


2. Through the number one Neteller online e-wallet system
Funds deposited using this method will be credited to your Casino account within 10-20 seconds. Neteller payment system is web-based, so please allow pop-up windows in your browser. You can deposit funds into your Neteller account using Credit Cards, Online Check (EFT), InstaCASH, wire-transfer, ATM, internet banking etc. Neteller payment system website is www.neteller.com for registering a Neteller account.


3. With a bank transfer (wire-transfer)
Funds deposited with this method will be credited to the player's Casino account within 1 hour of upon the arrival of the funds to the bank account of the Casino. Our full bank info for transfer may be found in Cashier - Deposits - Bank (wire) Transfer. Please print your correct family and first name, because it's necessary for automatic funds transfer direct to you account in our casino. Minimum deposit is $100.


4. With Moneybookers payment system
Funds deposited using this method will be credited to your Casino account within few seconds. Minimum deposit is $0.10. www.moneybookers.com


5. With EcoCard web-based payment system
Funds can be deposed into EcoCard account with wire-transfer, MoneyGarm, PrivatMoney, Western Union etc.


6. Through Webmoney payment system
Funds deposited using this method will be credited to your Casino account within 10-20 seconds. When making a deposit in our Casino you will get invoiced through the Webmoney payment system. To complete the deposit process you will have to enter your Webmoney Keeper and pay the received invoice. www.webmoney.ru

In the nearest future other payment systems will become available.


WITHDRAWALS
We endeavor to pay winnings as fast as possible. However the rate of processing directly depends on the time when the request was made. All withdrawal requests are processed manually by our finance manager. That is why this may take up to 48 hours to accomplish payments. For example if a request has been made on Friday night it will be processed within the first hours of Monday or the nearest workday. We ask you to regard this procedure with understanding.

To request withdrawal go to Cashier menu, enter your login and password, and choose "Receive winnings". If a deposit has been made through any electronic system (Neteller, E-Gold, WebMoney etc.) withdrawal can be made only with the same method with which the deposit has been made. In some cases funds withdrawal to either system or cash delivery with our courier are possible. This must be agreed to by the SurpriseCasino.com management. If the player's Casino account turnover is less than the sum necessary for bonus wagering (details in the Promotions section), only the amount of the deposit will be available for withdrawal. SurpriseCasino.com management reserves the right to discharge all non-wagered bonuses off the player's account in the event of the Casino bonus policy violation. In case the player's account turnover is less than the amount of the deposit and the player wishes to withdraw funds, a processing fee of 10 percent of the amount of withdrawal will be charged. Amount of withdrawal from the player's casino account cannot exceed $10 000 per day, and minimum withdrawal is $5.


HISTORY OF PAYMENTS
In the "History of payments" section you can find the deposit history of your account, and the history of winnings withdrawals. Next to each entry you will see the payment method of a specific deposit and its amount. All bonuses credited to your account will also be shown in this section.


HISTORY OF GAMES
In the "Cashier-History of Games" You can see the history of your games and can be certain of the casino's honesty. In order to do this, just choose the game that you need. History of the last 100 rounds in the Casino will be available to you. If you play for real, you'll get access to a history of your real money rounds, and if you in the fun mode you'll get a history of your last fun chip bets. In the history of every game with integrated honesty control support, for every round you have played, there is additional column which containing a link. Clicking this link You will find the control sum, which was previously generated by the casino for your bet and you may compare it to the results of your previous games. You can find much more information about Fairness Guarantees at the proper link in the help menu.


3D SECURE

Verified by Visa 3D Secure is a new service which allows you to make purchases in a real-time mode, providing additional safety of your operations. Using a verification procedure, 3D Secure will confirm your person during deposit to our casino. 3D Secure Service is very simple to use. You register a card in the service once and receive a password. Then during deposits, a "3D Secure" window will appear automatically. You need only to enter the password and to confirm the operation. Purchase will be accomplished in a mode of high safety.

WHAT DOES THIS MEAN FOR YOU?

This means that nobody but you can lead transaction to the Internet and consequently, you will be always assured for safety of your means of transfer. To enable 3D Secure on your VISA, it is necessary for you call the hot-line of your bank (this phone number is located on the back of your card), and to follow instructions of the operator. Money will be enlisted on your account in 20-30 seconds (only if necessary processing of payment can borrow a few minutes). You can deposit no more than $1000 per 24 hours and not less than $20 for one transaction. Maximum amount for one transaction is established individually for each player and is set to a default amount of $500. Payment made with credit cards, as all other operations is processed via an SSL protected mode, so it counteracts possible loss of data about your card. You will need to have pop-ups unblocked during the operation.