ABOUT US
Welcome to SurpriseCasino.com!
Fun Play VS Real Play
At SurpriseCasino.com you can play either for real or for fun with virtual chips. Playing with virtual chips (for fun) gives you an opportunity to learn the rules of the game and the workings of the Casino. Upon your registration to play for fun you will be credited with $1000 of virtual chips. Playing for real is only available if you have a positive balance on your Casino account. When you place a bet your account balance decreases by the amount of the bet. If you win, your account balance increases by the amount won.
Bonuses
When making a deposit and in the course of play you become entitled to various bonuses. In addition there are regular lotteries in our Casino with a huge number of prizes, of which we will keep you informed by e-mail and through our information system available only to the real players. All games are played according to the rules accepted at SurpriseCasino.com Online Casino in association with FairCasino.com and VideoCasino.biz powered by Globo-Technologies, with which you can familiarize yourself in the corresponding sections of the main menu. Our casino gives players maximum possibilities to play. All players will receive a 20% bonus in addition to their first deposit. Also players will receive up to a 100% reload bonus to all deposits. A unique possibility at SurpriseCasino.com is the possibility to wager bonuses playing video roulette. You will find more information on that at the Promotions menu.
Only at SurpriseCasino.com is the minimum bet as low as 1 cent!
And only at SurpriseCasino.com is the lowest jackpot $25 000 and the highest winning amount $500 000, not counting the jackpots of course!
To find out more about
jackpots please read the information in the
Jackpot section under Promotions.
Fairness Guarantee
SurpriseCasino.com is also unique among online casinos
with the world's first 100% fairness guarantee
for all players. Our casino provides players
with lots of different and popular games,
including multiplayer games. These games
support an fairness guarantee engine that
brings players 100% fair play. You may use
the Fariness Guarantee system in Roulette,
Black Jack, Pokers and Keno. You may also
play live video roulette, which is integrated
into our Casino. Players may chat with each
other in all our multiplayer games.
Flash and Download
Our Casino is entirely built on the basis
of Macromedia Flash technology. The 100%
scalability function allows users to play
at any screen resolution. Also a download
version is available for instant play.
A computer is the
dealer in SurpriseCasino.com. Numbers
determining the outcome
are generated by
the computer and are absolutely
random. This
is achieved through the
use of a special
hardware-based random number
generator certified
under the MD5 standard.
All claims related
to game session, bets,
winnings and other
shall be accepted for consideration
strictly
within three days of occurrence
of the event
which led to the claim.
Our Casino is truly
secure. All data between
your computer and
the Casino is exchanged
using secure protocol
SSL 3.0 supporting 128-bit
key length. Important note: your browser may only support
40-bit key length, therefore we recommend
that you upgrade your browser's protection.
Banking
Moreover, all financial transaction information
goes directly to the payment processing center
and is never stored on the Casino servers,
thus providing for 100 percent protection
from any kind of fraudulent use of your credit
card information. If you get disconnected
all current bets placed on the table that
have not played yet are lost due to the fact
that it is technically impossible to determine
the reason for connection failure. Fund withdrawal
requests are processed the same day if received
by SurpriseCasino.com before 18:00
CET on a workday.
You can receive your
winnings using any method accepted in the
Casino. Payment of winnings is carried out
in accordance with the payment rules. More
information on the financial transactions
you can find in Banking sections. To register
at SurpriseCasino.com click “Play Now”
or just select any game, then click “Registration”
and choose your login and password and fill
in the registration form. You may also select
an icon which will identify you in the Casino,
and choose your nickname under which other
players will see you in the Casino. Upon
registration an account will be created for
you and you can start playing. Important note: When registering please state
you real phone number at which our support
staff can reach you. Kindly include the country
code and the city code. It is not allowed
to open several accounts to play for real money.
It is also not allowed to use several accounts
on one computer to play for real.
Contact
We are continually working for You to have
only pleasant impressions of the time spent
at the games in our Casino and most importantly
to receive full answers on any questions.
We are also working to provide prompt removal
of all difficulties that can sometimes arise.
Our support service is available 24/7 to
help you. Please check our
FAQ page for answers to your questions!
That is why we need
to know Your opinion. If You have any question
You may reach our customer support service
by phone, e-mail or through our chat-line.
You may find more details in the Contacts menu.
